Effective Date: 02/19/25
1. Returns & Refunds
At Hyperkicks, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a return and refund under the following conditions:
2. Eligibility for Returns
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Items must be returned within 30 days of the purchase date.
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Products must be unused, in original packaging, and in resalable condition.
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Proof of purchase (receipt or order confirmation) is required.
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Sale items and gift cards are not eligible for refunds.
3. Refund Process
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To initiate a return, contact us at Lafleurd2002@gmail.com or call 561-619-0083.
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 14 business days to the original payment method.
4. Exchanges
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We only replace items if they are defective or damaged upon arrival.
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To request an exchange, please contact us with details of the issue.
5. Shipping Costs
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Customers are responsible for return shipping costs unless the return is due to an error on our part.
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We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
6. Non-Refundable Items
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Final sale items.
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Gift cards.
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Custom or personalized products.
7. Contact Us
For further assistance, please reach out:
Email: Lafleurd2002@gmail.com
Phone: 561-619-0083
